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Robert G. Wyckham, William Wedley, Faculty of Business Administration,
Simon Fraser University
Charlotte E.W. Culver, British Columbia Institute of Technology

Abstract

Many government and private organizations have a stake in increasing the rate of success of new business ventures in Canada. Federal, provincial and municipal governments, private and public banks, educational institutions, chambers of commerce and other organizations provide services with the objective of encouraging entrepreneurship and sustaining new ventures. Are the services offered the ones that owners of start-up business require? Do entrepreneurs attribute the same level of importance to start-up assistance as do the providing organizations? The data from this study indicate agreement on the types of venture services needed, but disagreement on how important those services are to start-up business managers. Entrepreneurs in different industries rate access to various types of assistance quite differently.

 The Needs of Small Business Owners: Perceptions of Entrepreneurs and Service Providers